"It's really pleasing to see that attitudes about vans are changing, we've always been committed to enhancing the performance, comfort and the safety of our vehicles."
It is not clear from the press release if people's expectations had been exceeded but the results are certainly positive. Van usage seems to have crossed over to the point where those who have not previously driven a light commercial vehicle are willing to give it a try. Van rental seems to be an increasingly popular alternative to hiring a van plus driver.
Removal companies are presumably not happy about the increase in people hiring vans to transport their belongings. There is money to be saved however and in a difficult economy that means a lot.
Perhaps this is due to an increase in comfort and safety levels for commercial vehicles or perhaps it is just because more people have tried driving a van now. apparently 40% of drivers have now driven a van. We will be a nation of white van drivers before too long!